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Health & Travel Certificates2026-02-22T04:17:34+00:00

Health Certificates For Pet Travel

Let us take care of the paperwork so you can focus on the journey ahead. At Vienna Vet, we make traveling with your pet simple by handling all the pet health certificates required to meet international travel regulations. Our veterinary team will guide you through every step so your pet can travel safely, comfortably, and without delays.

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What are health and travel certificates?

A licensed veterinarian issues a Health Certificate, which is also known as a “Fit to Fly” certificate. This certificate confirms that your pet is healthy, free from contagious diseases, and is fit to travel by plane or any other means. It is a requirement for the majority of airlines and destination countries, ensuring the safety of your pet and any other animals or people they may encounter while traveling.

Why are these certificates so necessary?

  • Legal Requirement: For pets entering or leaving the country, most countries and airlines require a valid pet health certificate. Without it, your pet might not be able to board or enter, or they may even have to stay in quarantine upon arrival.

  • Proof of Health: The certificate lets authorities know that your pet is up to date on its vaccinations and parasite control and does not have any diseases that can be spread.

  • Peace of Mind: Knowing that your pet has been thoroughly examined by veterinary staff gives you confidence that they are ready for the journey ahead.

Planning Ahead: The Timeline for Pet Relocation

It is not possible to make last-minute arrangements to move with a pet. Regulations vary from country to country and may require vaccinations, blood tests, microchipping, and waiting times. Specific locations require import permits or have stringent quarantine regulations.

At Vienna Vet, we recommend starting the procedure at least six to eight months before your intended move date. This gives you enough time to:

  • Examine the requirements of the destination country
  • Plan and finish any required immunizations and treatments.
  • If necessary, schedule blood tests or parasite screenings.
  • Obtain official documents, such as import permits.
  • Make an appointment for your pet’s health and travel certificate.

The Health/Travel Certificate Appointment: What to Expect

When you take your pet to Vienna Vet for a health or travel certificate, our experienced vets will:

  • We will look at your pet from nose to tail to make sure they are healthy, not showing any signs of illness, and ready to travel.
  • Check Your Pet’s Vaccination and Medical Records: We’ll make sure that your pet’s vaccinations are up to date and that any treatments that are needed (like rabies vaccines or parasite control) are written down.
  • Microchip Verification: A lot of countries make it mandatory for pets to have microchips. We’ll ensure that your pet’s microchip is functioning properly and that it is registered correctly.
  • Fill out and sign official papers: Our vets will fill out and sign the papers you need, making sure they meet the requirements of your airline and destination.
  • Give Travel Advice: We’ll talk about how to stay safe, eat, stay hydrated, and stay comfortable while on your journey.

Support for Anxious or Active Travellers

Pets that are anxious or not accustomed to being in a confined space can become stressed during travel. Please let us know ahead of time if your pet is an active or nervous traveler. Our vets can suggest and give you:

  • Pheromone sprays and natural supplements are examples of calming remedies.
  • If necessary, prescription drugs for severe anxiety
  • Tips for getting your pet used to their travel crate and crate training
  • Tips for keeping your pet calm and at ease during the journey

We want to make travelling as easy and enjoyable as possible for you and your pet.

frequently asked questions

How far in advance should I start preparing for my pet’s relocation?2025-07-18T11:02:07+00:00

We recommend that you begin preparing for your move at least 6 to 8 months in advance. Some countries have long-standing requirements, such as waiting periods after receiving a rabies shot or undergoing a blood test. Planning ensures you have enough time to complete everything you need to do without feeling rushed at the last minute.

What documents will I need for my pet’s travel?2025-07-18T11:02:51+00:00

In most cases, you will need:

  • A health certificate from a licensed veterinarian that is still good
  • Proof of current vaccinations, especially for rabies
  • Microchip records
  • Import permits (for some countries)
  • Forms for each airline

Based on your destination and airline, our team will help you figure out precisely what you need.

Can Vienna Vet help with pets who are anxious about travelling?2025-07-18T11:03:23+00:00

Yes, for sure! Please let us know when you make your appointment if your pet is nervous or has never travelled before. To make your pet’s journey easier, our veterinarians can advise on safe remedies, calming techniques, and crate training.

What happens if my pet does not meet the health requirements for travel?2025-07-18T11:04:00+00:00

If your pet isn’t healthy enough to travel or doesn’t meet a specific health requirement, our veterinarians will discuss with you the necessary steps to take. This could entail giving your pet more treatments, vaccinations, or postponing travel until they are in good health. Our top priority is the safety of your pet and following all rules.

How far in advance should I start preparing for my pet’s relocation?2025-07-18T11:02:07+00:00

We recommend that you begin preparing for your move at least 6 to 8 months in advance. Some countries have long-standing requirements, such as waiting periods after receiving a rabies shot or undergoing a blood test. Planning ensures you have enough time to complete everything you need to do without feeling rushed at the last minute.

What documents will I need for my pet’s travel?2025-07-18T11:02:51+00:00

In most cases, you will need:

  • A health certificate from a licensed veterinarian that is still good
  • Proof of current vaccinations, especially for rabies
  • Microchip records
  • Import permits (for some countries)
  • Forms for each airline

Based on your destination and airline, our team will help you figure out precisely what you need.

Can Vienna Vet help with pets who are anxious about travelling?2025-07-18T11:03:23+00:00

Yes, for sure! Please let us know when you make your appointment if your pet is nervous or has never travelled before. To make your pet’s journey easier, our veterinarians can advise on safe remedies, calming techniques, and crate training.

What happens if my pet does not meet the health requirements for travel?2025-07-18T11:04:00+00:00

If your pet isn’t healthy enough to travel or doesn’t meet a specific health requirement, our veterinarians will discuss with you the necessary steps to take. This could entail giving your pet more treatments, vaccinations, or postponing travel until they are in good health. Our top priority is the safety of your pet and following all rules.

Final Thoughts

It can be challenging to travel or relocate with your pet, but with proper planning and assistance, it can also be a fun and rewarding experience. The Vienna Vet will help you with everything, from the first visit to the last piece of paperwork. No matter where your pet’s next adventure will be, our skilled staff will ensure they are healthy, comfortable, and ready for it.

Start planning your pet’s travel

Contact us today to start planning your pet’s travel or to book a health certificate appointment:

contact info

Vienna Vet
Villa 55, Al Thanya Street,
Umm Suqeim, Dubai

[email protected]

Clinic: 04 330 8555
SOS: 050 283 3450

[Sunday – Friday | 9:00 AM – 6:00 PM]

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04 330 8555

[Sunday – Friday | 9:00 AM – 6:00 PM]

Dr. Shifna Shaan

Veterinarian

Dr. Shifna Muhammed Shaan is a trusted veterinarian in Dubai known for her gentle approach and deep commitment to animal care. Originally from Kerala, India, she completed her veterinary degree at the respected Kerala Veterinary and Animal Sciences University before bringing her skills to the UAE, where she has been caring for pets for nearly seven years.
Now a valued part of the Vienna Vet team, Dr. Shifna is a general practitioner with a special interest in internal medicine. She is currently advancing her expertise through a GpCert while also providing high-quality care in dentistry, dermatology, cytology, and routine surgeries.
Beyond the clinic, she’s a proud mom who enjoys cycling with her kids, dancing, relaxing with music, and movie nights at home. Dr. Shifna’s mix of clinical knowledge and heartfelt care makes her a favourite among pet parents and a trusted name in veterinary care across Dubai.

Dr. Meena Al Rabadi

Veterinarian

Dr. Meena Al Rabadi, originally from Jordan, joined Vienna Vet in April 2025, bringing with him over 14 years of experience in small animal care. A graduate of the Jordan University of Science and Technology, he has practiced extensively across Jordan and the UAE, focusing on general veterinary medicine with a calm and compassionate approach.
Dr. Meena has spent the past eight years working in the UAE, where he became known for his steady hand and clear communication with both pets and their people. Whether it’s routine checkups or unexpected emergencies, he is dedicated to providing thoughtful, thorough care for every patient.
Outside the clinic, Dr. Meena is a passionate artist who enjoys drawing and sculpting, often inspired by the animals he works with. His creative eye and gentle manner make him a trusted and valued member of the Vienna Vet team.

Dr. Parvathy Nair

Veterinarian

Dr. Parvathy Gopakumar Nair joined the Vienna Vet team in August 2024, bringing with her a decade of experience and a deep-rooted passion for animal care. Originally from India, she earned her Bachelor’s degree in Veterinary Science and Animal Husbandry from the Kerala Veterinary and Animal Sciences University in 2015. She went on to complete her Master’s in Veterinary Medicine, focusing on canine dermatology, alongside advanced clinical training in radiography, ultrasonography, and emergency medicine.
To complement her clinical expertise, she pursued distance education in infectious diseases, food safety, and public policy from the University of Saskatchewan, Canada.
Dr. Parvathy has worked across various settings including small animal clinics and a wildlife conservation center in India. Before relocating to the UAE, she practiced as a veterinary surgeon for several years. From late 2019, she served as a small animal and exotic veterinarian in Dubai, with extensive experience treating birds, reptiles, and small mammals, as well as performing soft tissue surgeries and managing complex medical cases.
Beyond the clinic, she enjoys dancing, drawing, and spending quality time outdoors with her family. At home, she shares her life with a charismatic African grey parrot named Bahubali.

Dr. Flavia Grasso

Veterinarian

Originally from Sicily, Dr. Flavia Grasso brings warmth, experience, and clinical precision to her role at Vienna Vet. She studied Veterinary Medicine in Italy and built a solid foundation in internal medicine, diagnostic imaging, and interventional care through years of hands-on experience at top referral centers.
Dr. Flavia has a particular passion for abdominal ultrasound, a field she has refined through continuous training and daily clinical work. Her calm approach, attention to detail, and thorough diagnostics make her a trusted choice for pet owners and a respected colleague in the veterinary community.
Since moving to Dubai, Dr. Flavia has become an integral part of Vienna Vet, where she provides thoughtful, high-quality care with a focus on communication and empathy. Clients appreciate her honesty, kindness, and ability to make even complex cases easier to understand.
Away from work, Dr. Flavia is a devoted mum to twin girls. She loves to travel, learn, and stay active—bringing that same energy and curiosity to every patient she treats.

Dr. Hatem Mamdouh

Veterinarian

At Vienna Vet, we’re proud to have Dr. Hatem Mamdouh as a valued member of our veterinary team. With over a decade of experience in animal care and a specialization in veterinary dentistry and surgery, Dr. Hatem brings both skill and genuine compassion to every appointment. Pet owners in Vienna looking for expert care, especially in dental health and surgical treatment, can feel confident placing their trust in Dr. Hatem.

Originally from Egypt, Dr. Hatem earned his degree in Veterinary Medicine from Zagazig University in 2013. Since then, he has built an impressive international career working across Egypt, Dubai, and now United Arab Emirates. His professional journey began at Country Pet Clinic in Egypt, where he practiced for five years, followed by four years at Ocala Equine & Pet Services. These early roles shaped his strong clinical foundation and gave him valuable experience with a wide variety of animal cases, from routine wellness visits to complex medical conditions.

Dr. Hatem later moved to Dubai, where he continued his career at Pet Avenue Clinic in Jumeirah Village Circle (JVC), serving a diverse client base and expanding his surgical and dental expertise. With a total of three years of veterinary experience in Dubai, he became known for his calm, thoughtful approach and his commitment to high-quality care.

Since joining Vienna Vet in June 2023, Dr. Hatem has continued to pursue excellence in veterinary medicine. He is especially passionate about pet dental care and soft tissue surgery. In 2025, he completed Advanced Dentistry Master Classes in Denmark, a prestigious program that deepened his knowledge in advanced oral health procedures, dental radiography, extractions, and periodontal treatment. His patients benefit from this cutting-edge training, especially those requiring dental cleanings, oral exams, or surgical intervention.

In addition to his clinical expertise, Dr. Hatem is an active member of the American Veterinary Medical Association (AVMA) and the Canadian Veterinary Medical Association (CVMA) as of 2024. His membership in these respected organizations reflects his ongoing commitment to international best practices and continuous learning in veterinary care.
Beyond the clinic, Dr. Hatem enjoys a well-rounded life filled with horse riding, reading, and playing ping pong. His love for animals extends into his personal life, and he brings that same energy and empathy into every patient interaction. Clients often comment on his gentle manner, clear communication, and the sense of trust he builds with both pets and their people.
If you’re searching for a veterinarian in Vienna who combines advanced clinical training with genuine care, Dr. Hatem Mamdouh is here for you. Whether your pet needs a dental check-up, a surgical procedure, or simply a vet who listens and understands, you’ll be in excellent hands at Vienna Vet.

Dr. Michaela Gradinger

Clinic Owner & Veterinarian

Dr. Michaela Gradinger is the founder and lead veterinarian at Vienna Vet, established in 2013 to bring compassionate, high-quality veterinary care to Dubai’s beloved pets. Born and raised in Vienna, Austria, Michaela fulfilled her lifelong dream of opening a clinic where expert treatment, empathy, and teamwork come together—where animals are cared for as if they were family.

She earned her veterinary degree from the University of Veterinary Medicine in Vienna, where she also began her career. Over the next several years, Michaela gained extensive experience across a variety of settings—from busy emergency clinics like Tierklinik Währing Dr. Hutter & Hutter to Austria’s largest animal shelter, Tierschutzhaus Vösendorf.

In 2004, she moved to Dubai to take on the role of sole veterinarian at Jumeirah Veterinary Clinic, where she provided care for a wide range of pets for nearly a decade. This experience laid the groundwork for Vienna Vet, which she founded to deliver personalized, first-class care for every patient—from hamsters to hounds.

Michaela specializes in small animal veterinary medicine with a tailored approach to every case. Her surgical skills are as diverse as her patient list, including everything from a chameleon’s broken jaw to tumor removals on tiny rodents, and even complex orthopedic procedures like cruciate repairs in aging dogs.

From day one, she made it a priority to support street cat rescue and community animal welfare programs, believing that world-class veterinary care should extend to all animals, not just those with homes.

When she’s not in the clinic, Michaela enjoys time with her two young children—often at the beach. She also fondly remembers her former passions for diving, horseback riding, and camping, which used to keep her energized outside of work.

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